They are extremely helpful and efficient, very reasonably priced, even to the extent of giving free advice over the phone. I have used their expertise several times for problems with my elderly PC and they avoid “computerspeak” and explain what is (or isn’t) happening, so that the uninitiated understand. Better yet, their business is practically “round the corner” and if they can’t fix a problem, they don’t charge!
I have an Apple PC and have twice in the past have called in expensive “experts” to upgrade and fix problems. Neither of them tried to explain anything, despite being asked to – one even continually checking his watch as I was apparently keeping him from a barbeque!
Carol B 18th July 2015